Frequently Asked Questions
Minnsnowta Roof Razor guarantees our products to be free from defects in material or workmanship during normal use. This guarantee applies only to the original owner for a period of six (6) months from the date of purchase and applies only when the products are operated in accordance with factory recommendations. This guarantee does NOT extend to damage or wear caused by MISUSE, ABRASION, CORROSION, NEGLIGENCE, ACCIDENT, IMPROPER ASSEMBLY or CHANGING IN A MANNER CONTRARY to normal operation. In normal use, the slide will eventually sustain wear and abrasion, therefore it is considered a replacement part and is not guaranteed
RETURN POLICY AND PROCEDURE
All returns must be made no later than 30 days from date of purchase. There will be a $25 restocking fee applied to all orders, unless it is covered by the guarantee as above. Shipping charges will not be refunded. In order to request a return, Minnsnowta Roof Razor must be contacted for authorization at 1-218-365-6000 PRIOR to returning any merchandise.
Does the Roof Razor® Roof Rake work on a shallow pitch roof?
Yes, it does.
Does the Roof Razor® Roof Rake work around dormers and angles?
Yes, it does.
Does the Roof Razor® Roof Rake go over electrical roof heater tapes?
Yes, the wheels roll over electrical tapes, leaving them fastened as they
Are there any problems with vent pipes?
No. No snow collects on a vent pipe, so you simply go to the left, go to the right, and go around without having to remove the Roof Razor® Roof Rake from the roof. The same is true of chimneys.
Can you use a Roof Razor® Roof Rake on a metal roof, a tile roof, or a roof with architectural shingles?
Yes, by adding a metal roof kit to your order.
What's the difference between the Titan and the Dynamo models?
The Titan is best for very large roofs, especially metal roofs. It will move massive amounts of snow quickly. The Dynamo is best for cutting through heavier snow accumulations (12 inches or more) because of a smaller cross section.
Here you can see a side-by-side comparison of the Titan on the left and the Dynamo on the right. The Titan razor head is constructed of 3/16" aluminum flat stock and is 36" wide and 6" high, while the Dynamo razor head is constructed of 3/16" aluminum flat stock and is 24" wide and 6" high. The Dynamo is 30% lighter than the Titan. It's easier to get up onto the roof, to work sideways, to get into dormer areas and around standpipes and chimneys.
Does the Roof Razor® Roof Rake's weight present
No. While there are lighter-weight roof rakes, none remove snow like the Roof Razor® Roof Rake does. Where there have been concerns, it has been that the product was too light weight to do the job. But see how our product performed despite these concerns at the 2002 Olympic and Paralympic Winter Games in Salt Lake City, Utah.
Is it easy to add poles?
Yes, as you can see in the video below.
Is the Roof Razor® Roof Rake slide plastic?
No. The slide is specially treated cloth that is slippery to snow yet stays flexible in the cold.
How long will the slide last?
It depends. Sharp edges will cause cuts, for example. But used properly, the slide should last for several years.
Does deep snow on a roof cause problems?
No. The Roof Razor® Roof Rake easily removes snow two and three feet deep. But don't take our word for it. See what our customers have
What's the maximum roof height the Roof Razor® Roof Rake can handle?
The lowest edge of the roof should not be more than 18 feet from the ground. Beyond that height, the angles get too complicated. Click here for pictures of buildings with roofs that are too high.
What's the difference between the MinnSNOWta Roof Razor® Roof Rake and less expensive products?
- Better design
- Better quality
- Better performance
- Longer durability
- Better investment - the Roof Razor® Roof Rake is an investment for your home maintenance. Check out our Testimonial page. If the Roof Razor® Roof Rake can handle the applications you see and read about, just think what it will do for you and your roof!